Which tasks were implemented

• Pre-qualification of migration lists
• Obtaining missing data for the migration list
• Coordinating escalations
• Maintaining the migration status and preparing this information for project management
• Upgrade from MS Windows 7 to MS Windows 10
• Making BIOS and TPM (security) settings
• Preparing the computer installation in Matrix 42 (comparing MAC addresses, assigning groups)
• Installation of customer-specific special software at the workstation
• Audit-proof documentation of the converted devices
• Carrying out functional tests after installation
• Disassembly and assembly of computers (laptop / desktop) at the workstation
• Instructing users at the new workstation
• Carrying out hardware expansions (laptop / desktop)
• Initial setup of computers (connecting printers, connecting network drives, …)
• Providing support for users during their first productive work with the new system
• Training employees on MS Teams, MS Windows and MS Office 365

Which technologies were used

• MS Office 365
• MS Windows 10
• MS Windows 7
• MS Office 2010
• MS PowerShell
• MS VBA
• MS Access
• MS Teams