About us
Technologies for your success
We offer the necessary technologies for your success and requirements.
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Managed IT Services
Application Management
As part of application management, we take care of the introduction, installation, configuration, updating and, if necessary, uninstallation of the application - in short, the entire lifecycle. If required, we also offer suitable solutions for monitoring the application and customised helpdesk services for the application. We also work with you to identify and, if possible, rectify any weaknesses in the application. In this way, we offer you and your customers continuous improvement of the application and the user experience.
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Client Rollout
The aim of the rollout is to convert a defined number of clients within a defined period of time. By coordinating the tasks with you, we can offer you a precise rollout. This work can range from replacing the devices and carrying out an on-site installation to familiarising users with a new product version. In addition to the direct rollout work, we also support you in planning the rollouts, monitoring progress and finalising documentation. During the rollout, it is also possible to offer training so that employees can immediately work efficiently with the new systems.
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Cloud Platform Management
The objectives of this service are the provision, cancellation and maintenance of resources (e.g. computing, network, storage, database) and services (e.g. identity & access management, analytics, data integration, application development) in cloud infrastructures. This also includes active monitoring, installation of updates, troubleshooting and the development of new solutions in collaboration with you. Naturally, we place a special focus on IT security in order to implement your company’s requirements.
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Data Warehouse
The data warehouse is the central point for the preparation and visualisation of business data from a wide variety of sources. This processed information is elementary for the operational working level and corporate management. We administer this important component for you so that your business processes run smoothly. We integrate the various data sources and process them into information in the warehouse. We work with you to develop the data warehouse you need for your company.
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IT Service and Support
When providing an IT service including support, we cover 1st and 2nd level support in consultation with you. We provide the helpdesk and help your employees to report technical faults. This can be done through direct help (resetting a password) or by forwarding a fault to 2nd level support. We also cover hardware support.
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Linux operating environment
We speak of a Linux operating environment when the majority of the technologies used are based on Linux technologies. This starts with the operating systems for the servers and, in some cases, the clients, the collaboration solutions, the mail servers and the database solutions. We provide the staff for these environments to ensure secure and continuous operation. Together we can further develop this environment and adapt it to your requirements. This customization starts with the clients and continues through the back office products to the individual servers.
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Successful projects
Development
ETL further development
System support
SharePoint operation
