Oracle Application Management

project image
client
Public sector
Category
Managed Service
date
01 Jul 2022
status
in Process

Which tasks were implemented

  • Implementation of the application updates in a test environment to check compatibility and functionality
  • Applying the updates in the production environment during a scheduled maintenance window to minimize service interruptions
  • Checking the application after the update to ensure correct functionality
  • Performing a risk analysis and planning for the implementation of operating system updates
  • Testing the updates in a separate test environment
  • Checking system performance and stability after the update
  • Use of tools for automatic monitoring and analysis of log files
  • Establishing processes for regularly checking critical log files
  • Identification and investigation of anomalies or unusual activities
  • Adjustment of system or security settings based on log file analyses
  • Regularly checking the backup logs to ensure the completeness and success of the backups
  • Performing recovery tests to ensure the reliability of backups
  • Adjusting backup strategies based on changes in data volume and importance
  • Restoring data from backups in the event of data loss or corruption
  • Verification of the integrity and completeness of the restored data
  • Documenting the recovery process and analyzing the causes of data loss
  • Preparation and adaptation of test data sets that reflect the production environment
  • Preparation of detailed reports on work carried out and changes made
  • Updating system documentation, operational logs and configuration management databases
  • Ensuring that documentation is clear, concise and understandable to other team members
  • Planning and implementing routines to clean up temporary files, cache, unneeded log files and other unneeded data
  • Monitoring disk space and system resources to avoid performance degradation

Which technologies were used

  • Oracle Database 19c
  • Oracle SQL and PL/SQL
  • Windows Server 2019
  • MS Office 365
  • ITILv4
  • Industry software