Managed IT Services

Application Operations

Stable and secure operation of business applications, including update management, interface monitoring, and structured incident handling to ensure continuously available business processes.

Application Packaging (MSI/MSIX)

Creation, customization and quality assurance of MSI and MSIX packages for standardized, automated and secure software distribution.

DWH Operations

Holistic operation, monitoring, and optimization of your data warehouse to ensure stable performance and reliable data availability.

Holistic operation and monitoring of Windows endpoints, including patch management, software distribution, security policies, and lifecycle management to ensure a stable and secure client environment.

Identity & Access Management

Centralized operation and continuous maintenance of Active Directory and Azure AD to ensure secure user management, clear authorization structures, and controlled access to IT systems.

Monitoring & Event Management

Continuous monitoring of IT systems, applications, databases and interfaces with automatic alerting and structured escalation to ensure stable IT operations.

Oracle & Datenbank-Services

Holistic operation, monitoring and optimization of Oracle and other database systems for maximum availability, performance and data security.

User Help Desk & 1st Level Support

Central intake of all user requests with structured ticket logging and immediate resolution of standard IT issues via remote support.