We are looking for motivated and customer-friendly support for our User Help Desk. Ideally, you have professional experience in technical customer support, whether in a call centre or similar environment. A sound knowledge of Microsoft Windows and Office products as well as a basic understanding of Windows Server environments is a prerequisite. Practical experience in dealing with network drives, printers and video conferencing systems such as MS Teams, Zoom or Cisco WebEx is an advantage. Familiarity with a ticket system would be an additional plus for us.
These tasks await you with us
- IT support by phone and email
- Problem analysis and troubleshooting
- Remote user support
What you bring with you
- Ideally initial experience in the user help desk or in technical consulting in the call centre
- Good knowledge of Microsoft Windows and Office
- Initial experience in the area of Windows Server
- Knowledge of network drives and printers
- Ideally initial experience with a ticket system
- Very good knowledge of German (at least C1)
What you can expect from us
- An open-ended employment contract in a growing company
- Long-term professional and personal development with appropriate certifications
- Working with cutting-edge technologies
- Exciting, challenging projects
- Assignment at the project location in Germany
- Any travelling expenses? We’ll pay them, of course!
Now it’s your turn to decide!
Have we sparked your interest with this job description? Is this the opportunity you’ve been waiting for? Then apply now at bewerbung@ang.de or directly via the link below.
We look forward to hearing from YOU!