We optimize IT and business processes through consistent standardization and technical automation. The goal is to reduce manual activities, minimize sources of error, and design processes to be reproducible, scalable, and efficient. Automation is approached holistically – from infrastructure and applications to service and governance processes.
Infrastructure & Provisioning Automation
IT resources are provisioned automatically and configured in a standardized manner. New environments can be set up quickly, consistently, and transparently.
Typical Use Cases
- Automated provisioning of servers, networks, and platforms
- Standardized setup of test and production environments
- Dynamic scaling of resources
- Rapid restoration of system landscapes
Configuration & Patch Management
Systems remain secure and consistent through automated configuration and update processes. Deviations are identified and corrected.
Typical Use Cases
- Centralized management of system configurations
- Automated patch distribution
- Ensuring defined system states
- Reduction of manual administrative effort
Deployment & Release Automation
Applications and updates are automatically deployed to defined target environments. This increases speed and stability when implementing changes.
Typical Use Cases
- Automated software deployments
- Standardized release processes
- Minimization of human errors during updates
- Faster delivery of new features
Process & Workflow Automation
Recurring operational and service processes are transformed into structured, automated workflows.
Typical Use Cases
- Automated ticket routing and classification
- Approval processes for access or resources
- Onboarding and offboarding procedures
- Reduction of administrative processing times
Self-Service Models
Defined IT services are provided via self-service portals, while implementation is automated in the background.
Typical Use Cases
- Independent requests for systems or user accounts
- Automated provisioning of standardized services
- Faster service delivery without media discontinuity
- Relief for support teams
Event- & Monitoring-Based Automation
System events automatically trigger predefined responses, resulting in stable and partially self-healing infrastructures.
Typical Use Cases
- Automatic restart of faulty services
- Scaling during peak loads
- Early response to performance deviations
- Reduction of downtime through proactive measures
Business Value
Through automation, we increase efficiency, stability, and speed in IT operations. Processes become reproducible and transparent, risks are reduced, and teams gain freedom to focus on strategic and innovative tasks.