Process Management
Analysis, optimization, and standardization of business processes to increase efficiency, quality, and transparency.
Target Group
Companies with optimization needs in core or support processes.
Problem Statement
Lack of transparency, media discontinuities, and inefficient processes lead to rising costs and declining quality.
Scope of Services
- Process documentation and modeling
- Process analysis
- Optimization and redesign
- Implementation of KPI systems
- Identification of automation potential
- Documentation
- Training
Service Level (SLA)
- Regular process reviews
- Implementation support
- Reporting in line with the project plan
Technical Components
- BPM tools
- Workflow systems
- Automation platforms
- Reporting solutions
Customer Benefits
- Increased efficiency
- Cost reduction
- Transparent workflows
- Improved process quality
- Scalability
Extension Options
- Robotic Process Automation (RPA)
- End-to-end process design
- Digital transformation initiatives
Onboarding & Implementation
- Current-state analysis
- Process workshops
- Target design
- Implementation support
- Performance measurement